Samsung Note 3 alarm

[monicamonella]

In the past 3 weeks the alarm has stopped working properly, when the hours comes instead of ringing it goes sleeping automatically: could please help?
Many thanks
Monica

 

[B. Diddy]

Welcome to Android Central! Try going to the App Manager, select Clock, and Clear Cache/Clear Data, then Force Stop. Now open it again and try the alarm.

You can also try booting into Recovery Mode and wiping the cache partition, which won't erase any personal data: Reset: Samsung Galaxy Note 3 | T-Mobile Support