A
AC Question
I'm beyond frustrated right now. My galaxy s5 has been prompting me to upgrade all day, and I just hit cancel so I could upgrade the software when I wasn't using the phone. However, I got a text and looked over to see that somehow, magically, it started upgrading. I hadn't even touched it. Now, post self-upgrade, I can't swipe in my lock pattern, or turn it off at all. I'm completely at a loss, and when taking the case off to get to the battery compartment, the screen cracked a bit... I can't even get into the phone. Now I miss my Iphone. Please help!