trouble getting it to start up

[AC Question]

how do I reset the neo 2 gear, some how it went to factory setting and I can't get any thing to down load

 

[belodion]

I believe it has to be done from Settings, rather than by the hard buttons. Here are a couple of links:

https://forums.androidcentral.com/e....samsung.com%2Fus%2Fsupport%2F&token=XT4zXv53

http://support.t-mobile.com/docs/DOC-10488

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