S5, Sound turned on and turned up, but no sound

[AC Question]

This morning my alarm lit up the screen but made no sound at all. I looked at the sound settings, everything is on and turned up, but no sound. I had a friend call my phone to test the ring, the screen lit up for the incoming call, but no sound. I checked the settings, everything still on properly. I turned on Pandora, no sound there either. This has not happened before today. I purchased the phone about 6 weeks ago Any one experience something like this?

 

[STARGATE]

What about headphones, do they work?
Pull the battery out for a few minutes.
Than put it back and turn the phone on.
Let us know if that helps.

 

[srkmagnus]

This morning my alarm lit up the screen but made no sound at all. I looked at the sound settings, everything is on and turned up, but no sound. I had a friend call my phone to test the ring, the screen lit up for the incoming call, but no sound. I checked the settings, everything still on properly. I turned on Pandora, no sound there either. This has not happened before today. I purchased the phone about 6 weeks ago Any one experience something like this?

Do you have quiet time set? This would disable alerts from the periods listed. Also, check that all volumes are set high by going into system settings > sounds > volume.

 

[jcallahan80]

How do I check the quiet time setting?

 

[jcallahan80]

OK, I powered it off and took out the battery and sound is all back in order!! Can you tell I switched from an apple phone lol, Thank you for your replies

 

[STARGATE]

No problem, glad to help.