1. bmeacham411's Avatar
    I am having problems with my Galaxy 3. I have a pattern lock on the phone and it has started not allowing me to unlock as if it is confused or doing something in the background. It will eventually clear and I can unlock the phone but it has become quite frustrating trying to unlock my phone when I need it. How can I clear this up? I have not added any new apps lately.
    09-08-2014 09:01 AM
  2. STARGATE's Avatar
    Maybe the touchscreen isn't registering the touch the way is supposed to.
    Does the GS3 have an on board diagnostic tool?

    You could also soft reset the phone to see if that helps.
    If not, try changing the pattern lock to a pin lock.
    See if that works better for you.
    09-08-2014 09:44 AM

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