issues with S4 mini

A

AC Question

i don't know why or how, but im not able to listen to music or make call without my earphones. can you help me please?
 

B. Diddy

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Welcome to Android Central! Do you get any sounds at all through the main speaker? Are you unable to hear anything through the ear speaker when on a call? Does the headphone icon stay in the notification shade even after you unplug the headphones?