1. Lady G's Avatar
    I have an orbit 5400t and my Netflix app keeps fast forwarding then freezing but the soundtrack keeps playing as if the movie is still going. Don't know what to do help please.
    09-11-2014 10:10 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try going to Settings>Apps​, select Netflix, and Clear Cache/Clear Data, then Force Stop. Now try again.
    09-12-2014 12:48 AM
  3. dlaluan's Avatar
    Welcome to Android Central! Try going to Settings>Apps​, select Netflix, and Clear Cache/Clear Data, then Force Stop. Now try again.
    I'm having the same problem. I did exactly what you suggested but it is still freezing. Any other suggestions? It always seems to happen after a quick glitch.
    11-21-2014 06:38 AM
  4. B. Diddy's Avatar
    Try booting into Safe Mode, which prevents all 3rd party apps from starting up. Then open Netflix, and see if it works better. If so, then some other app you installed might be causing a conflict. On most Android devices, while turned on, press and hold Power until the power menu appears, then press and hold Power Off. When the Safe Mode prompt appears, tap OK.
    11-21-2014 10:07 AM
  5. cocobear28's Avatar
    I have it on the ps3 same problem i had to uninstall and not let it update to 2.4 because its a bug in the update
    10-30-2015 12:51 PM

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