1. AC Question's Avatar
    yes phone popped up this morning to do a att UPDATE. i HAVE A LOCKED SCREEN WITH A PASSCODE. aFTER UPDATE I CAN NOT GET SCREEN UNLOCKED OR ANY FUNCTION TO WORK.
    09-12-2014 10:18 AM
  2. SpookDroid's Avatar
    Have you tried to enter safe mode? The link below is for Verizon but it should be the same in yours. Just power off your phone and try going into this mode to see if it let's you do anything.

    Power the Device Up in Safe Mode - Samsung Galaxy S® 5
    09-12-2014 10:42 AM

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