Galaxy S3 will not download from Play Store

[mrnotu]

HiYa. As the title states I can not download or update from the Play Store. I keep getting the message "android.process.media has stopped working". Looking for some help. My phone is a Galaxy S3 SCH-S968C and it is rooted. This has just started two days ago and I have tried everything I could find in the forums about problems with the Play Store.
Thanks.

 

[B. Diddy]

Welcome to Android Central! In general, it helps if you tell us what you've actually tried, because if people see that you've tried everything, they may be less likely to offer a suggestion.

Are you running the stock ROM, or a custom ROM? Have you tried Clearing Cache/Data from Google Play Store and the Download Manager? Have you tried wiping the cache partition?

 

[mrnotu]

HiYa. I am running the stock ROM. I have tried clearing cache and data from apps manager for Play Store and Download Manager. I have made sure download was enabled. I have removed and reinstalled Gmail. I have reset app preferences. My data limit and connection is fine. And some that I have forgotten I think.



Are you running the stock ROM, or a custom ROM? Have you tried Clearing Cache/Data from Google Play Store and the Download Manager? Have you tried wiping the cache partition?

 

[B. Diddy]

Try wiping the system cache partition: http://forums.androidcentral.com/sa...ing-into-recovery-mode-galaxy-s2-s3-tab2.html

 

[mrnotu]

OK B. Diddy. I tried clearing my cache partition by Recovery Mode and that did not work. Not only that but now I can not get into the Play Store. Before I could get in and navigate around but not download. I am getting error 'the process android.process.media has stopped working'.

 

[B. Diddy]

Try booting into Safe Mode, which will temporarily disable all 3rd party apps. If it works in Safe Mode, then something else you installed is causing problems. Restart the Device in Safe Mode - Samsung Galaxy S® III

 

[mrnotu]

Nope. Does not work in safe mode either. Still getting error code as soon as Play Store appears. Is there like a recovery disk or site that will check the installed programs to see if one or more are corrupted or missing?

 

[B. Diddy]

I'm not aware of something like that. You may have to backup your data and do a factory reset.

 

[mrnotu]

A factory reset did not work either. Now what am I to do?

 

[B. Diddy]

Not sure. It might be a hardware issue. I wish I could help you further, but I don't think I have anything else to offer, sorry!

Posted via Android Central App.
Please excuse any typos or autocorrect derps.

 

[androidthings01]

(This is for if you have given up)
You could always use a third party app market

Posted via the Android Central App

 

[jhong1226]

Try loading new gapps.

 

[mrnotu]

I have been looking but where can I download the JellyBean 4.1.2 OS in a zip so I can try to install in Recovery.

 

[jhong1226]

Try goo im for gapps , they might have one for 4.1.2

 

[mrnotu]

Thanks for the help but I am just gonna to set this aside for awhile.