1. anon(9079016)'s Avatar
    Has Google lost their head or something.

    The new hangouts update. IS NOT COMPATIBLE WITH GALAXY TAB 4 7.0!

    What is Google thinking!

    My phone, the Xperia M is compatible and got this update but when I check the tablet, it says not compatible. I even have the Hangouts Dialler installed. Worst of all, it's running STOCK 4.4.2 while my phone is STOCK 4.3!

    Can someone please explain what's going on and what I can do to fix the problem?

    Posted via the Android Central App
    Attached Thumbnails Hangouts 2.3-screenshot_2014-09-13-11-04-56.jpg  
    09-13-2014 12:09 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Incompatibilities could be due to lots of different issues. The best thing I can suggest is to provide feedback to Google, and let them know of the incompatibility for a relatively common device.
    09-13-2014 12:23 AM
  3. anon(9079016)'s Avatar
    Welcome to Android Central! Incompatibilities could be due to lots of different issues. The best thing I can suggest is to provide feedback to Google, and let them know of the incompatibility for a relatively common device.
    Thanks for the reply. Can you tell me where I can send feedback from?
    09-13-2014 01:20 AM
  4. B. Diddy's Avatar
    apps-help@google.com
    anon(9079016) and jmagid51 like this.
    09-13-2014 01:31 AM
  5. anon(9079016)'s Avatar
    Thanks, just sent them an email.

    But.... I got an email from them saying it's a no reply address. Anything else?
    09-13-2014 02:00 AM
  6. B. Diddy's Avatar
    Odd--that's the email in the Hangouts app page on Google Play.

    Try going to this page, and click on the Contact Us at the upper right: https://support.google.com/googleplay/?hl=en
    09-13-2014 02:30 AM
  7. anon(9079016)'s Avatar
    Ok it wants me to put an order number. But how?

    Also I tried this form sometime ago and they never replied.

    Posted via the Android Central App
    09-13-2014 02:34 AM
  8. B. Diddy's Avatar
    After you click Contact Us, select Android Apps, then Other, then click on Request a Call or Chat with Us at the bottom of the box.
    09-13-2014 10:55 AM
  9. anon(9079016)'s Avatar
    After you click Contact Us, select Android Apps, then Other, then click on Request a Call or Chat with Us at the bottom of the box.
    Is that the only way?

    Sent from my C1905 using Tapatalk
    09-14-2014 08:05 AM
  10. B. Diddy's Avatar
    Being able to request a call is pretty good, in my opinion.
    09-14-2014 12:30 PM
  11. anon8380037's Avatar
    Isn't hangouts dependent on a sim, or can it be data only. I don't know. Is the tablet wifi only?

    Sent from my SM-N9005 using Tapatalk Pro
    09-14-2014 01:50 PM
  12. anon(9079016)'s Avatar
    Isn't hangouts dependent on a sim, or can it be data only. I don't know. Is the tablet wifi only?

    Sent from my SM-N9005 using Tapatalk Pro
    It's a 3G WiFi model SM-T231

    Sent from my C1905 using Tapatalk
    anon8380037 likes this.
    09-15-2014 05:28 AM
  13. B. Diddy's Avatar
    Isn't hangouts dependent on a sim, or can it be data only. I don't know. Is the tablet wifi only?

    Sent from my SM-N9005 using Tapatalk Pro
    If you don't have a data-enabled device, then Hangouts just doesn't include the SMS integration.
    anon8380037 likes this.
    09-15-2014 10:33 AM
  14. anon(9079016)'s Avatar
    Finally the new hangouts update is now compatible. Thanks Google!

    Sent from my C1905 using Tapatalk
    09-20-2014 03:56 AM

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