1. AC Question's Avatar
    i bought used phone and i want to remove the previous owner account and create my own. how do i remove it. i had user number and password that was issued to me.
    09-13-2014 08:27 AM
  2. Paul627g's Avatar
    Provided you have proper access to the phone ( no encryption or lock screen p/w or pins ) blocking you then all you have to do is go into your App drawer/Settings/Accounts & sync. From there you can Manage whatever accounts are linked to the device.

    Another way to completely clear out a device is to just do a factory reset from within Settings.
    09-13-2014 09:16 AM

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