Galaxy S5 Caller ID

[AC Question]

My S5 will not show the caller id on incoming calls when the phone is locked. To view the caller id I must first swipe to unlock the phone or pull down the tool bar. The caller id will briefly flash on the first ring, then the screen will return to the lock screen. I have tried to select different lock screen options (swipe, pin, fingerprint), all result in the same action. Any ideas?