Only had the phone a week (bought second-hand for £119, but was re-assured by the company that they do not sell on phone that have faults) and bought it from GAME. Got a letter with the phone for all the tests that they had done on it to make sure that it worked fine and it was signed.
Phone worked perfectly aside from a bad wifi connection, but I was willing to pay for that to get sorted...
This morning, I put it on charge with it's official charger (Like I normally do) and went out the room for 10 minutes. Came back in and the phone had turned off with no red light on. Tried to turn it back on and no luck. It hadn't overheated and should have had atleast 50%+ battery life.
Tried absolutely everything with button combinations and holding them for different amount of times!! Plugged it into the laptop and it only makes a noise to let me know that it is plugged it/taken out.
I noticed with the charger cable, that the actual USB end wouldn't fit into the slot anymore after it had turned itsself off? There is also, what seems to be, a white dust in the corner of it?(See picture if it actually attaches)
Please someone help me, because I hugely rely on my phone for work purposes!
Phone worked perfectly aside from a bad wifi connection, but I was willing to pay for that to get sorted...
This morning, I put it on charge with it's official charger (Like I normally do) and went out the room for 10 minutes. Came back in and the phone had turned off with no red light on. Tried to turn it back on and no luck. It hadn't overheated and should have had atleast 50%+ battery life.
Tried absolutely everything with button combinations and holding them for different amount of times!! Plugged it into the laptop and it only makes a noise to let me know that it is plugged it/taken out.
I noticed with the charger cable, that the actual USB end wouldn't fit into the slot anymore after it had turned itsself off? There is also, what seems to be, a white dust in the corner of it?(See picture if it actually attaches)
Please someone help me, because I hugely rely on my phone for work purposes!