Custom ring messaging tones not working.

A

AC Question

I subscribe to a news outlet that sends SMS messages to my Galaxy S5. The funny thing is that I cant set a custom notification tone for this sender using Handcent or the Default SMS App but I can set it Using Google Handouts.

I have attempted to add the sender (and it shows up as an SMTP address) in my messaging app to the contacts list and set a custom notification tone. The fact that it only shows up as an SMTP address in Handcent is something that I think may be causing the problem but I'm not sure.

The alert will fire when using Google Handouts.

I've gone so far as to remove the google hangouts app. Thinking that this may have been causing the issues. Before hand I change the option to link to Gmail address.

One strange this was that when I was in hangouts it showed a message from that sender (news(at)provider.net) in both SMS and Gmail. In the default messaging app I dont see a phone icon next to the sender.

I have even gone so far as to wipe the device (last resort, didn't really think it would work).

Any help would be appreciated.
 

Forum statistics

Threads
943,019
Messages
6,916,913
Members
3,158,781
Latest member
Very-Annoyed