how to solve this problem

[AC Question]

hi this is moses recently i buy'ed moto e my phone is showing unfortunately settings has stopped and some apps also not running how to solve it i cannot understanding i didn't booted also can you help me plz..............

 

[B. Diddy]

Welcome to Android Central! Try booting into Recovery Mode and wiping the cache partition, which won't erase any personal data. The steps for the Moto X should work for the Moto G as well: https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/94946/p/30,6720,8696