S5 100% dead, screen won't turn on

[grapesorcarrots97]

I was using the phone as always when the screen crashed all of a sudden. I couldn't do anything, even turn it off by holding the lock button. There was also a random line on the screen. I took out the battery for 5 minutes then put it back and left it to charge up for 10 minutes. I came back later and it still won't turn on. Please help!!!
Thanks guys
Posted via the Android Central App

 

[B. Diddy]

Welcome to Android Central! Take the battery out, lay it flat on a table, and try to spin it. If it spins freely, it's bulging in the middle, which is a sign of battery failure. But even if it doesn't spin, it may be worth trying a new battery.

Try letting it charge for a good 6 hrs or so, then try to boot into Recovery Mode to wipe the cache partition: Reset: Samsung Galaxy S 5 | T-Mobile Support. If you're unable to do this, then there's probably been a major hardware failure. Call Samsung for warranty replacement.

 

[grapesorcarrots97]

I'll see if it works or not. Thanks for the help

Posted via the Android Central App