ok so i bought and used galaxy s4 from someone off craigslist please tell me its not a real phone and i was duped. i am having major problems. i am trying to flash it and nothing is working. and when i say nothing i mean it. i cant get into the factory reset in the setting there is a password on it the vol up home and power is not working there is no about phone opchion in the settings and now i have even noticed there is no wifi setting any where. thats when the red flag really went up and now im questioning the phone completely can someone please help me