1. Breanna Teague's Avatar
    Yesterday out of the blue my Home button quit working, I can tap it and it does nothing. Along with this issues my phone also does not lock now. I have double tap my screen to "lock" it and it goes black, when I double tap it again it picks up where it left off (so it never locks). My notifications are also not showing in my left corner or when I pull my screen down I have nothing there.
    I have restarted my phone multiple times and I still have all 3 issues.
    Thank you for your help!
    09-22-2014 12:22 PM
  2. belodion's Avatar
    Welcome to the Forums.☺

    I'd normally recommend trying a Cache Partition wipe for something like that, but that cannot, so far as I know, be done on the G2. You can wipe the app cached data, but I think that would have little effect:
    http://support.t-mobile.com/docs/DOC-9837

    An alternative, if your personal data is backed up, is to try a factory reset, here referred to as a Master Reset....note that there are two methods:
    http://support.t-mobile.com/docs/DOC-7590

    Posted via Android Central App
    09-22-2014 03:00 PM

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