1. lupylady007@yahoo. com's Avatar
    My phone had been having problems, so I took it Into the sprint store, they did a factory reset and said they sent my contacts to my gmail. I only got 2 back. Since I got 2, shouldn't they be In my gmail somewhere? I was also told that contacts are backed up in cloud if your phone is upgraded to a 4. Does anyone know if it's possible for me to get my contacts back?
    09-22-2014 01:36 PM
  2. UJ95x's Avatar
    Welcome to AC
    Only contacts you synced with your Google account will be restored. Did you have all of them set to back up?
    09-22-2014 02:16 PM

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