hi everyone,
i am having a problem with playstore.
i have an agora HD+ android phone running android version 4.2.1
for the last 2-3 days i have been unable to load the playstore. the little circle keeps spinning with nothing happening or it says "timed out retry" or it says "failed to update try again later".
i am able to go to the play store on pc and send apps to my device and that works but then i have trouble opening the apps.
in account settings under sync-people details: it fails to sync but everything else syncs fine and my little wifi fan is "blue" indicating a synced google connection.
steps i have performed:
opening ports in firewall for google servers.
resseting date/time.
force stopping play store and play services/ uninstall updates/ clear cache/ clear data/ reboot phone.
take battery out.
remove and re-add account.
reset modem.
manually install latest google play apk.
reset phone to factory default.
after all of this its still not working and everywhere i have searched i cant find any other steps to try.
i would be inclined to think its my phone but i have another phone (same make model) with the same problem and also an android tablet also experiencing the same problem.
please does anyone have any ideas?
thanks in advance.
i am having a problem with playstore.
i have an agora HD+ android phone running android version 4.2.1
for the last 2-3 days i have been unable to load the playstore. the little circle keeps spinning with nothing happening or it says "timed out retry" or it says "failed to update try again later".
i am able to go to the play store on pc and send apps to my device and that works but then i have trouble opening the apps.
in account settings under sync-people details: it fails to sync but everything else syncs fine and my little wifi fan is "blue" indicating a synced google connection.
steps i have performed:
opening ports in firewall for google servers.
resseting date/time.
force stopping play store and play services/ uninstall updates/ clear cache/ clear data/ reboot phone.
take battery out.
remove and re-add account.
reset modem.
manually install latest google play apk.
reset phone to factory default.
after all of this its still not working and everywhere i have searched i cant find any other steps to try.
i would be inclined to think its my phone but i have another phone (same make model) with the same problem and also an android tablet also experiencing the same problem.
please does anyone have any ideas?
thanks in advance.