1. AC Question's Avatar
    Hi I've locked my phone and no longer can swipe fingerprint phone does not recognise my password .samsung says I need to have phone reset losing me all my data.does anyone know of an alternative way
    09-23-2014 05:54 AM
  2. Johnly's Avatar
    Always remember your passwords. If your finger print doesn't work (unusual, is the phone and your finger free of grease/debris?) Today's devices are designed to keep people out without proper credentials. Without those credentials, you can not get into the device as the data is protected.
  3. Johnly's Avatar
    Always remember your passwords. If your finger print doesn't work (unusual, is the phone and your finger free of grease/debris?) Today's devices are designed to keep people out without proper credentials. Without those credentials, you can not get into the device as the data is protected.
    09-23-2014 10:15 AM

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