1. AC Question's Avatar
    For some reason, the pre-installed email app keeps crashing, even if the app isn't open and running. It slows my tablet down, and constantly freezes the screen! I've already checked for viruses, and there aren't any. It makes using my Galaxy a pain because sometimes it even stops the app I'm currently using! I've looked for it in the Google Play store so it can be uninstalled and then reinstalled, but I can't find it no matter how hard I look. Please help!
    09-24-2014 06:11 PM
  2. belodion's Avatar
    If you go to Settings, Apps, All, and scroll, is the Email app not there? If it is, open it and select Clear Cache. If that doesn't do it, try again, selecting Clear Data and Force Stop. Power Off and Restart the phone. See whether that fixes the problem.

    Posted via Android Central App
    09-24-2014 09:10 PM

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