1. freelynn's Avatar
    After I updated my Galaxy S5 to 4.4.4, my contacts are gone. When I go to contacts, it says " Updating Contact List". When I try to retrieve them from Verizon Cloud, it says failed. Anyone else having this problem?
    09-25-2014 12:07 PM
  2. belodion's Avatar
    Welcome to AC.☺

    Try wiping the Cache Partition, sometimes said to be good after a system update:
    http://support.t-mobile.com/docs/DOC-10404

    Posted via Android Central App
    09-25-2014 01:50 PM
  3. Rukbat's Avatar
    If you entered the contacts as Google contacts, check at Google Contacts to make sure that they're still there. Then make sure that your Google account in the phone has Contacts checked to sync.

    If not, contact Verizon tech support (or go into a Verizon store) for assistance.
    09-25-2014 03:30 PM

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