1. AC Question's Avatar
    My device has a smashed screen and is locked, i have tried hard reset by pressing the power and volume keys but this did not work, how do i resolve this issue, also when plugged into the pc it does not show up as the device is locked
    09-26-2014 08:31 AM
  2. Almeuit's Avatar
    You may have to take it to a repair shop to get the data off of it. They would lost likely have to replace the screen so you can enter your password to access the device.
    09-26-2014 09:52 AM

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