galaxy s4 cannot receive text from iphone 5

Sandiejean

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Sep 27, 2014
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I can't receive text from my daughters iphone5 but she can get my texts and we can get each others calls. My other daughter has iphone 4 and no problems and we are all on my account with Sprint and they are helpless. All there techs final explanation after trying everything is for her to upload her iphone empty (i dont know iphone work but she knew what that meant she doesnt have time for that) is that the only resolution? This RIDICULOUS please help thx

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