1. AC Question's Avatar
    I have a note 3 and cannot use the phone as there is no sound. The headphones icon is showing but there are no headphones plugged in.
    I've tried soft reboot and turned it off and on several times.
    Anyone know what to do?
    09-27-2014 03:03 PM
  2. Rukbat's Avatar
    Sounds like defective headphone jack. That would be covered under the warranty.
    09-27-2014 03:50 PM

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