1. AC Question's Avatar
    I haven't used my virgin mobile phone in a while, and I went back to use it again, but the screen won't work. The middle of it will work, like when i try to do my pattern to unlock it, and only the 3 middle vertical circles will work, but nothing else. I took it apart to see if I could see a disconnection of some sort, but I couldn't find anything. What should I do?
    09-27-2014 03:14 PM
  2. Rukbat's Avatar
    Bring it into a repair shop. It could be that condensation got into the touch screen and damaged it. It could be just a defective screen (electronic parts sometimes just go bad after a while, which is why there are warranties - the manufacturer will assume responsibility for about the first year)..
    09-27-2014 03:42 PM

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