1. AC Question's Avatar
    I have tried everything in settings, turned off air gesture ect, have reset, have ran a Norton virus check.

    Nothing works as the phone will not stay on the screen I pick for more than a second! It auto goes to whatever screen it wants while making a quick low buzz noise. Makes it impossible to do anything, shuts off when making phone calls. Please help, loved the phone until this started happening.
    09-29-2014 01:00 PM
  2. belodion's Avatar
    Try wiping the Cache Partition. If no go, and your personal data is backed up, perhaps try a Factory or Master Reset.
    Check also that your battery is good.

    http://support.t-mobile.com/docs/DOC-10404

    Posted via Android Central App
    09-29-2014 02:19 PM
  3. Rukbat's Avatar
    The phone is under warranty. Back up everything you can (Use Kies and/or copying files), then bring it into the carrier and ask for a replacement.
    09-29-2014 10:16 PM

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