1. AC Question's Avatar
    After doing a Verizon VoiceMail Update on 09/29/14, I can not get my contact list to stop updating. It has been updating for hours. Nothing appears on the screen except the words "Updating contact list". I have tried turning my phone off and on. That doesn't work. In my text messages, the person's phone number appears instead of their name. Before the update, the name always appeared. I need help fixing this...PLEASE! My phone is a Samsung Galaxy S5.
    09-29-2014 01:47 PM
  2. dadathepanda's Avatar
    Settings, Applications, Default Applications, Contacts, Clear cache and data. Force close the app and restart. See if that works. Also worth checking is of you have the right accounts synching... Google contacts?

    Posted via Android Central App
    09-29-2014 02:31 PM
  3. Rukbat's Avatar
    And if that doesn't work, a trip to the nearest Verizon repair center. The update could have glitched. (They're fairly good about fixing things they broke.)
    09-29-2014 03:11 PM
  4. dmots10's Avatar
    Samsung Galaxy S5 - I was working off what the Panda was saying, and got mine to stop "updating contacts." I went to Settings, then to Applications. Scroll over to All Applications, and select Contacts. Clear the cache and data, and force stop the app. Next, go back to the All Applications screen and select Contacts Storage. I cleared the cache and data, also force stopping the app. When I reopened my contacts, everything was working.
    03-26-2015 10:39 PM
  5. Saad Khayyat's Avatar
    It did happen to me exactly after update my note 4 to A 5.1.1
    the solution was to clear data and cache of contact storage from application manager
    belodion likes this.
    09-27-2015 03:27 PM
  6. belodion's Avatar
    It did happen to me exactly after update my note 4 to A 5.1.1
    the solution was to clear data and cache of contact storage from application manager
    Welcome as a new member and thank you for sharing that.

    Posted via the Android Central App
    09-27-2015 03:49 PM
  7. mycatot's Avatar
    same thing happened to me. i have an s6 edge and its still "updating contacts" for 2 days now.. i tried the clear cache on contacts but its still not working.. please help?
    10-10-2015 10:21 AM
  8. andrenw's Avatar
    1. Go to settings
    2. Applications
    3. Application manager
    4. Look for contacts and contacts storage
    5. Clear data and cache for both contact and contacts storage
    6. Go back to your contacts icon. They should all be there now

    Let me know if this resolves it. It worked for me.

    Good luck!
    12-12-2015 07:19 PM
  9. andrenw's Avatar
    1. Go to settings
    2. Applications
    3. Application manager
    4. Look for contacts and contacts storage
    5. Clear data and cache for both contact and contacts storage
    6. Go back to your contacts icon. They should all be there now

    Let me know if this resolves it. It worked for me.

    Good luck!
    12-12-2015 07:20 PM

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