Why isn't the wifi turning on, on my Galaxy Note 8?

[AC Question]

WIFI not turning on on my Galaxy note 8

I've just got my Galaxy note 8 with Android version 4.4.2 installed on it, but when I'm trying to turn on my WIFI it's just not working, even the WIFI sign doesn't show up and the button of the WIFI stays in grey and doesn't go green. What should I do? Should I return it?
Thanks

 

[B. Diddy]

Re: WIFI not turning on on my Galaxy note 8

Welcome to Android Central! Is this a brand new device, or used/refurbished?

I would try a factory reset once (even though it's brand new). If it doesn't correct itself, then exchange it.