How to I download the OS for my HTC Vivid?

[AC Question]

my htc vivid white screeen showing

sir, i am having htc vivid x710a at&t 4G android mobile i want to format the os for my htc vivid at&t please help me how to download the os for my mobile

 

[srkmagnus]

Re: my htc vivid white screeen showing

sir, i am having htc vivid x710a at&t 4G android mobile i want to format the os for my htc vivid at&t please help me how to download the os for my mobile

Are you able to get into the system settings? If so, system settings > security > factory reset.

If not, then contact HTC for a solution as it appears to have a hardware issue with it.