1. AC Question's Avatar
    I'm on the moto x and for the past couple days whenever I try to watch Netflix at work, it boots up properly it shows me all my recently watched, everything looks normal but when I try to play a video it gets stuck on the loading screen (not frozen) I've tried everything rebooting phone, uninstalling then reinstalling, logging in and out of Netflix, nothing works... And I know the WiFi connection info s strong because all other apps work (YouTube, Facebook, twitter) I don't know what to do?
    10-01-2014 08:04 AM
  2. Almeuit's Avatar
    It could be a port issue or something like that with the WiFi network. Even though other things are working "hops" to Netflix could be bad. Try on another WiFi connection (or on mobile data for a few seconds to see if it starts) -- That will help to narrow down the issue.
    10-01-2014 02:58 PM

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