stuck in upgrade screen

[AC Question]

Have a apex emdoor em63 it is stuck in the upgrading screen tried reset button and holding power and up volume it keeps going to upgrading 1 of 13. How do I fix this

 

[srkmagnus]

Have a apex emdoor em63 it is stuck in the upgrading screen tried reset button and holding power and up volume it keeps going to upgrading 1 of 13. How do I fix this

Are you letting it sit long enough to finish the upgrade? Often times that could be a few minutes or so.

If it still doesn't boot then consider contacting the manufacturer for a fix, since this seems to be hardware specific.

 

[Golfdriver97]

Welcome to the forums.
Is this the initial boot? Or did you do a reset?