1. Nicholas Strzalka's Avatar
    when i click on the Google play icon it vibrates and freezes and a couple of seconds later it vibrates twice and says unfortunately Google play store has stopped. How do you fix it!!!!!!!!! it did again can you please help me
    10-01-2014 05:23 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does a reboot help? If not, go to the App Manager, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Now try again.
    Nicholas Strzalka likes this.
    10-01-2014 06:34 PM
  3. Nicholas Strzalka's Avatar
    sadly no it did the same thing again as i said in the my first comment
    10-02-2014 03:11 PM
  4. Nicholas Strzalka's Avatar
    got anything else to solve my problem
    10-02-2014 03:14 PM
  5. B. Diddy's Avatar
    Try going to App Manager, select Google Play Store, and Uninstall Updates. See if it opens afterwards. If it does, wait for it to update automatically to the current version again, and see if it keeps working.
    Nicholas Strzalka likes this.
    10-02-2014 04:15 PM
  6. Nicholas Strzalka's Avatar
    no that didn't work what should I do now and can you ask other people to help me to
    10-04-2014 06:17 PM
  7. Nicholas Strzalka's Avatar
    it not that your not helping it just maybe we could use some more help on this
    10-04-2014 06:19 PM
  8. B. Diddy's Avatar
    Your posts are visible to the entire community, so we'll see if anyone else has suggestions. Good luck!
    10-05-2014 12:34 AM
  9. Nicholas Strzalka's Avatar
    well thanks for your help!!!!!!!! it was quiet useful i'll remember to use it for any other problems if I have any but I was tired with my phone so we reset everything now and it works brand new again so here I go again resetting everything
    B. Diddy likes this.
    10-05-2014 01:23 PM

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