1. AC Question's Avatar
    My phone was acting up so I took it to at&t and they told me to do a master reset, but now my phone won't download apps, music, photos, anything unless I'm under wifi, and its bothering me because I'm on the rode a lot, and am not under wifi most of the time.
    10-03-2014 11:38 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! So you're saying your mobile data doesn't work any more? Are you sure it's turned on? Do you see the 3G or 4G icon in the Notification Bar?

    How are your phone calls? Since mobile data is part of the mobile signal, you may want to bring the phone back to AT&T again and see if they can help--maybe they might want to try a new SIM card.
    10-03-2014 06:35 PM
  3. Rukbat's Avatar
    Bring it to an AT&T Device Support Center. (Ask your local store where the nearest one is.) Tell them that you did a master reset at their recommendation, and mobile data no longer works, and they'll get you going again.
    10-03-2014 10:08 PM

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