1. AC Question's Avatar
    my phone is acting crazy. it wont let me press anything and starts opening apps by itself. tried soft reset. tried hard reset. still doing the same. its like i have a ghost pressing the screen and the apps open. i have only had it for three months and its gone crazy.
    10-05-2014 09:19 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is this the Optimus G Pro? By hard reset, I assume you did a full factory reset, correct?

    Try booting into Safe Mode. On most phones, press the Power button as if you're going to power the phone off. When the Power menu appears, press and hold Power Off until the Safe Mode prompt appears. Tap Ok, and the phone will reboot. In Safe Mode, all 3rd party apps are disabled, so if the problem goes away, then you know that something you installed is the culprit. A hard reset isn't quite the same thing, because when you set the phone back up again, many if not all of your previous apps will automatically reinstall from Google Play. If one of those apps is causing the instability, then you're back to square one.
    10-05-2014 09:27 PM
  3. Johnandcandi Livingston's Avatar
    it is the optimus g pro and i tried what you said and it is still doing it.
    10-05-2014 09:38 PM
  4. Johnandcandi Livingston's Avatar
    please help. i dont know what else to do.
    10-05-2014 10:01 PM
  5. B. Diddy's Avatar
    Hmm, that's not right. Something sounds faulty with the firmware or the hardware. You'll probably have to contact your wireless store or LG about a replacement. It should still be under warranty, assuming you got it brand new.
    10-05-2014 10:53 PM
  6. anonymous1456's Avatar
    It's a rat....get malwarebytes and scan your device
    10-06-2014 01:35 PM
  7. Rukbat's Avatar
    Malware doesn't usually install as a system app (because most malware writers don't know how to do that), so the malware wouldn't be running in safe mode. Not that there's anything wrong with running Malwarebytes - I run it regularly just to keep the phone (and my laptop - I have it on everything) clean.
    10-06-2014 01:47 PM
  8. anonymous1456's Avatar
    it is the optimus g pro and i tried what you said and it is still doing it.
    Was it doing it in safe mode??
    10-06-2014 02:00 PM
  9. Lynkz83's Avatar
    Wife had a phone that would do that but only on a specific charger thing was possessed but change charger no more issue
    10-06-2014 04:03 PM

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