1. AC Question's Avatar
    I bought the albume through play store, got the recipts and the money was taken from the account. The albums have dissapeared, never played them. They are not in Music or any other music related icon. Perplexed and frustrated.

    Simon Brown
    10-08-2014 01:14 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! When you open Google Play Music, swipe in from the left, and make sure the Google account listed at the top is the same one that you used to purchase the albums. Make sure "Downloaded Only" is not turned on. Now tap My Library. You don't see the purchased albums there listed at all?

    Try contacting Google on this support page: https://support.google.com/googleplay/?hl=en
    10-08-2014 01:39 AM

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