1. AC Question's Avatar
    Yesterday I bought the last piece of Sony xperia Z1 compact phone which was the display phone in the mobile shop, the phone by default runs on an advertising screensaver mode when ever I put the phone on sleep mode or whenever I recharge the phone.. I couldn't even reset my phone to factory settings, I have no previous experiences with android as I'm an iPhone user
    10-08-2014 12:08 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is there a Settings>Backup & Reset menu? Are you unable to select Factory Reset from there?

    Since you have a display model, it likely has some kind of demo system app installed. If you're unable to factory reset from the menu, I'm not sure if there's a way to do it using hardware keys. There's supposed to be a small red reset button in the SD card slot, but it sounds like pressing that down only forces a power down/power up cycle, rather than a full factory reset. You could still try using it though--try pressing it with a paper clip and keep it down for about 5 seconds.
    10-08-2014 12:44 PM

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