Why can't I access Play Store on my Z2?

[AC Question]

I cant access play store on my Z2

I have a brand new Z2. I have synced with my google account and i have connected to my wifi, but the play store wont load...

 

[B. Diddy]

Re: I cant access play store on my Z2

Welcome to Android Central! Does it just not open, or are you unable to install any apps? Does this happen on both wi-fi and mobile data? Can you otherwise access your Google apps, like Gmail and Google Drive?