1. AC Question's Avatar
    Just charged my Nexus 4 and tried to take some pictures.....would not work.....kept saying no connection.....it then started reopening the facepage very quickly and would not stop.....tried to turn it off but it will not shut down and will not unlock so I cannot open it on my computer to try to save my information in case it goes to sleep permanently......heeelllp!!!
    10-09-2014 07:46 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! To force a power down, press and hold the Power button for about 10-15 seconds. The try booting into Recovery Mode and wiping the cache partition, which doesn't erase any personal data: Reset: Google Nexus 4 | T-Mobile Support
    10-09-2014 09:49 PM

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