How do I fix a GPS connectivity issue with my Galaxy Core 2?

[Y4kuzi]

GPS/connectivity issues Galaxy Core 2.

Hey guys,

I recently bought a Samsung Galaxy Core 2.
To keep it short, my GPS is not accurate. Also my connections (WiFi, mobile data) aren't stable.
Sometimes they just 'stop working' for a while. I presume they are related.
GPS is not accurate in both Ingress and Google Maps. On my old phone, the Core 1, it all worked flawlessly.
Internet stops working at random times, mostly noticable while streaming or downloading.

Here is some info on my phone;


Model:
SM-G355HN

OS:
Android 4.4.2

Baseband:
G355HNXXU0ANH3

Kernel:
3.10.17-2573481 dpi SWDD3002 #2

Build:
KOT49H.G355HNXXU0ANH3


The phone is not rooted. I have never dropped the phone. It's only a few weeks old.
The only apps I have installed (not counting system apps) are; WhatsApp, Kik and Ingress.
Is there anything I can do to solve this issue? I save Factory Reset as my last resort.

Thanks in advance.

 

[B. Diddy]

Re: GPS/connectivity issues Galaxy Core 2.

Welcome to Android Central! Are you able to return the phone for a refund or exchange? Since you just got it, now would be the time to do so.

 

[Y4kuzi]

Re: GPS/connectivity issues Galaxy Core 2.

No. It's been unboxed and I could only return it within 14 days, and only if it's still in the box.

 

[B. Diddy]

Re: GPS/connectivity issues Galaxy Core 2.

Then contact Samsung, because it certainly should be under warranty.