1. beckyboo0102's Avatar
    I've downloaded Shazam app for music but I keep getting an error message which reads: cannot connect, there may be another app using microphone.
    Can anyone tell me how to fix this? I'm not technically savvy so please be gentle. 😊

    Posted via Android Central App
    10-15-2014 05:33 PM
  2. belodion's Avatar
    Welcome to AC.☺

    First try Powering Off the phone, followed by Restart.

    Second, try going to Settings, Storage, Cached Data, and clear the cache.

    Gentle enough I hope?
    If no go, get back to us and we'll try something else.

    Posted via Android Central App
    10-15-2014 05:53 PM

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