1. Aztec6913's Avatar
    My phone keeps acting up it will shut down apps by it self and the music app wont play or read the music !!! Can any one help???

    .:Aztec:.
    10-17-2014 06:23 PM
  2. B. Diddy's Avatar
    Try booting into Recovery Mode and wiping the cache partition, which won't erase any personal data. Follow the steps in this video, but instead of selecting Wipe Data/Factory Reset, make sure you select Wipe Cache Partition. When complete, then select Reboot System Now.

    10-17-2014 10:06 PM
  3. Aztec6913's Avatar
    Ok i did that it help a lot but apps r still closing by them self even apps i am using too will stop and say sorry this temporary stopped ...

    .:Aztec:.
    10-19-2014 12:46 PM
  4. B. Diddy's Avatar
    It may be that some app you installed is causing instability. You may have to uninstall apps one by one until things become more stable. Unfortunately, there isn't a really easy way to pinpoint these kinds of problems if it's due to an app. Try to uninstall your most recently installed apps first.
    10-19-2014 07:49 PM
  5. Aztec6913's Avatar
    I did i fix most of it but now it asking me to root my phone ???

    .:Aztec:.
    10-20-2014 05:47 AM
  6. B. Diddy's Avatar
    That's puzzling. Where is it asking you to root the phone?
    10-20-2014 10:25 AM
  7. Rukbat's Avatar
    If that's happening when you run a particular app, that app can only run on a rooted phone.
    10-20-2014 11:21 AM
  8. Aztec6913's Avatar
    But if I root my phone will it help it or hurt it???

    .:Aztec:.
    11-03-2014 03:25 AM

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