1. cbdude's Avatar
    I'm trying to set up the stock email app on my HTC desire 510 for a gmail account but it keeps telling me that my username or password are wrong. Thing is, it's not. I've been able to sign in using the browser and I've checked the view password box so I know that's right. I didn't have any issue setting it up with a Yahoo account. Any ideas? Thanks
    10-22-2014 10:32 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Do you have 2-factor authentication turned on for your Google account?
    10-22-2014 11:42 AM
  3. cbdude's Avatar
    Thanks for the welcome. No, I don't have 2 factor authentication enabled.
    10-22-2014 04:47 PM
  4. B. Diddy's Avatar
    I'm never quite sure what to do in these situations. See what happens if you go to Settings>Apps>All, select Email, and Clear Cache/Clear Data, then Force Stop. Now try adding Gmail again.
    10-22-2014 11:28 PM
  5. cbdude's Avatar
    I tried that, it wiped out my Yahoo account, too. I tried first to set up the gmail, failed. The Yahoo one went fine after that. Anything else you can think of? Thanks
    10-23-2014 09:58 AM
  6. B. Diddy's Avatar
    Sorry about the hassle with the Yahoo account. I don't have much else to suggest. Check out the support site, and see if any of the troubleshooting tips help: https://support.google.com/mail/topi..._topic=3396281
    10-23-2014 10:33 AM
  7. Rukbat's Avatar
    I've had a few problems authenticating to Google with 3rd party apps for the last few days. Google may be having a little problem somewhere. I'd wait until Monday and, if it's not fixed, post on the Google Help Forums, asking if there's a problem.
    10-23-2014 10:54 AM
  8. cbdude's Avatar
    Thanks, guys, but it seems that this one is Google's fault. They sent me an email saying that someone tried accessing my account. Basically, they said that in order for me to use any app besides the default gmail one, I need to change the settings " so that your account is no longer protected by modern security standards." Really, Google? I'm not using some shady app, it's the frickin default HTC email app. Anyway, thanks again for your help.
    10-23-2014 12:50 PM
  9. Rukbat's Avatar
    "modern security standards." sounds like 2 factor authentication. IMO (but what do I know - I've only been designing computer hardware and software for 40 years) 2 factor authentication is a bit of paranoia. It's a lot easier, if the account gets hacked, to create a new one. (I have more than 1 GMail account, have had since you needed an invitation to get one, and not one of my email accounts - that's going back to the 80s, when email servers used dial-up - has ever been hacked. [Should I feel neglected?])
    10-23-2014 03:49 PM
  10. cbdude's Avatar
    I don't think they mean 2 factor; it sounds like a greater-than-thou attitude. The page they sent me to was this: google.com/settings/security/lesssecureapps and this: support.google.com/accounts/answer/6010255
    10-23-2014 05:00 PM

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