1. MillyMoooo's Avatar
    Okay so my battery was on 81% when this happened.
    Basically I was loading up a link and my phone froze (no surprise there!) so went to lock screen but it wouldn't let me. Left it another 5 mins no lock screen, phone still lit and cant do anything. Proceeded to take of battery and re insert now it wont turn on? not even charging icon when plugged into charger (thought it may help jolt it to life) took sd, sim and battery out for 10mins, re inserted still nothing. Plugged into lap top, nothing - not even the lappy knows my phone is plugged in.
    So umm any suggestionsand possible help would be very much apperciated.
    Thanks!
    Emz
    10-23-2014 03:47 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Batteries can suddenly fail, so it may be worth trying a new or different battery. But it could also be something more catastrophic, like a motherboard failure. You may have to bring the phone to a Samsung service center or a local repair shop.
    10-23-2014 11:34 AM

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