How do I stop full screen ads appearing before the loader appears?

[r0brwy]

When I switch my phone on the time screen appears normally. When I swipe this to get to the loader a series of full screen ads appears. They advertise Amazons app and come from ads by google. I have to swipe these before I get to the loader. Apart from being annoying, these could delay the use of the phone in an emergency. Is there a way of stopping this ? I appreciate that we must tolerate adverts but I feel this is a step too far. Any help much appreciated.

 

[Golfdriver97]

Welcome to the forums. What device and app are you using?

 

[r0brwy]

Thanks for replying. I have a Star 9500. At this point I am not using any ap to my knowledge. This occurs before the loader appears. I use Nova but reverted to the standard loader and the phenomena still occured.

 

[Rukbat]

Install 2 apps, Avast Mobile Security & Antivirus and Malwarebytes Anti-Malware

Run one (overnight - it takes a long time to run). When it's finished, let it quarantine or delete anything it finds. Once it's finished, run the other one. Same thing - let it quarantine or delete anything it finds.

It sounds as if you have some malware in your phone.

 

[r0brwy]

Thanks I'll give it a try, I;ll let you know how I get on.