1. huddleston's Avatar
    "Unfortunately, Logsprovider has stopped" pops up on my Note3 and will not go away no matter how many times I hit "ok". I've tried removing the battery and the the issue persists. I read about others having the same issue and doing the reset but I have contacts and pictures on my phone that haven't been backed up. I've tried backing these up on Kies but the it wont establish a connection to my device. What are my options??
    10-26-2014 09:45 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is logsprovider listed in your App Manager? If so, are you able to select it and Clear Cache? Sorry, I don't have a Note 3, so I can't test it out myself.
    10-26-2014 10:05 PM
  3. huddleston's Avatar
    it is not in my app manager - feeling stuck. I don't want to wipe my phone and lose all of my contacts.
    10-27-2014 08:58 AM
  4. B. Diddy's Avatar
    As a general troubleshooting step, try booting into Recovery and wiping the cache partition: Reset: Samsung Galaxy Note 3 | T-Mobile Support
    10-27-2014 10:30 AM

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