1. Aman211's Avatar
    I've started having problems with my Galaxy S3 mini. It just shuts down and then restarts. The only problem is that it'll come back on saying that my battery has suddenly drained to 1% and to put it to charge, then it goes to zero and switches off. Once it does that it continuously starts to restart only for it to switch back off & repeat the whole process of restarting my phone. I've tried taking my battery out and then switching it back on however it does the same thing. The only way to get it to come back on properly is to put it to charge. I added the Antivirus app by AVG hoping it might pick up on something but so far it hasn't. I do browse the internet on my phone a bit. Could I have gotten a virus? If so, how do I get rid of it?
    10-29-2014 08:33 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. I would try rebooting into recovery and clearing the system cache. See if that helps. [Guide] Rebooting into Recovery Mode for the Galaxy S2, S3, and Tab2.
    10-29-2014 09:55 AM
  3. Aman211's Avatar
    Thank you Golfdriver97 I did as you suggested but unfortunately rebooting it into recovery & clearing the system cache hasn't helped :/ Does this mean that my phone has a virus? Is there something else I can try?
    10-30-2014 06:33 PM
  4. Rukbat's Avatar
    Sounds more like a defective battery with an intermittent short. Fortunately, an "expensive" battery for that phone is about $10, and you get good ones for about $7.
    10-30-2014 11:55 PM
  5. Aman211's Avatar
    Thank you Rukbat, I did a little test to see if it was by switching it with my sister's (she has the same phone) and it did the same thing to hers not even 5minutes after putting it in her phone. I've had this phone for over a year now with that same battery-could it have damaged my phone as well?
    11-04-2014 06:58 PM

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