How do I update my Galaxy Note 2?

[karrar Alhidery]

my phone is galaxy note 2... the play store not update it jusf saying there is new version

I try to update the phone to kitkat but it don't let me so I rest the phone then the play store don't update like I saw my friends all of them got the new update for the phone and the play store so please help me

 

[belodion]

Welcome to the forums.☺

Try performing first a Cache Partition wipe:
http://support.t-mobile.com/docs/DOC-6768

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