1. AC Question's Avatar
    My Nexus 5 has been dropping all calls immediately upon connecting a call (incoming or outgoing). After calls to google visits to att and another call to google; google stated there has been some reported issues with the nexus 5 and att. Their suggestion was to disabled LTE and only allow 3g on the phone. That then seems to have fixed the problem.

    I wanted to know if anyone else has had this problem recently or in the past. I live/work in manhattan, ny, incase this is a local issue.
    10-31-2014 09:54 AM
  2. cseel's Avatar
    Here is what I can tell you about it so far:
    • I am in the Philadelphia area
    • I have a Nexus 5
    • I am on AT&T and have been since I purchased the phone from Google in January
    • Starting last week (maybe the 26th?), I started experiencing the following:
    • When I am on a WiFi network (so the phone isn't using the AT&T network for data), calls stay connected just fine
    • When I turn off mobile data calls stay connected just fine
    • If I try to make any calls while on LTE they drop immediately (sometimes after, sometimes before connecting)
  3. AT&T is taking no responsibility whatsoever for the situation which has obviously been created on their side (they said it's my fault for buying a phone directly from Google and not from AT&T)

  4. I am not sure I can wait around for someone to fix this problem. They just sold me on a huge data plan and now have made it so I cannot use that data they sold me. If we can use social media to spread the word, maybe we'll get the attention of someone in marketing at AT&T. After all, AT&T just make this HUGE news blitz about how they'll be one of the only sellers of the Nexus 6...would it be in their best interests to FIX this problem with existing Nexus users on their network or to allow us to VOICE OUR FRUSTRATION WITH AT&T's incompatibility with Nexus phones?